Zoe Sweetman
Network Engineer Apprentice @Freshwave
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WORK HISTORY
Network Engineer Apprentice @Freshwave
London, GB
Gained hands-on experience configuring and troubleshooting Cisco routers and switches, improving confidence with CLI commands• Successfully supported LAN/WAN setup, VLAN configuration, and IP addressing, ensuring reliable connectivity across sites• Played a key role in achieving targets by working alongside senior engineers on work packages throughout multiple sprints• Applied logical problem-solving techniques during incidents, helping to restore services and escalate issues effectively
EDUCATION
Townley Grammar School
A-Levels and GCSE, GCSE - Sixth Form
London South Bank University
Bachelor's degree, Computer Science
Independent Study
Cisco Certified Network Associate (CCNA) Certification Prep, Network and System Administration/Administrator
ABOUT ZOE SWEETMAN
A Network Engineer Apprentice at Freshwave, gaining hands-on experience in IT infrastructure, routing, and troubleshooting while working towards my CCNA 200-301 certification. With a BSc in Computer Science, I’m passionate about solving complex problems and using my skills to build secure, efficient networks while contributing to impactful projects in the dynamic field of network engineering.
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