Zoe Russell

Associate Director, Data Management @Fortrea

Recruit, retain, motivate, and \"energize\" well qualified DM associates. Establish goals, supervise, mentor, evaluate, and motivate strong performance in data management staff and serve as a strong member of the local/regional leadership team. Promote staff development, career and succession planning, improvements in interpersonal and leadership skills, and achievement of competency standards. • Lead/support the implementation of short-term and long-term strategies to improve data management efficiencies (locally and/or regionally) through collaboration with senior management and peers from other sites. • Lead and/or provide direct oversight of CDM study teams to achieve goal of \"delighting clients\" through delivery of quality processes and outcomes, on-time and in budget. • Serve as a \"Change Agent\" — demonstrating support and personal leadership to help others adapt to business processes improvement, uptake of new systems, and other departmental and organizational initiatives and effectively managing potential change resistance through communication and coaching. • Prevent and/or deal decisively and effectively with obstacles that put achievement of goals at risk, including poor performers, attrition, peaks/valleys of work volume, project scope changes, and the myriad of issues that are common to clinical trials (delays, systems glitches, errors, audits, shifting deadlines, misaligned expectations, etc.) • Support definition and implementation of global, harmonized SOPs, processes and standards, and ensure staff members are trained and that standards are applied within your group. • Manage CDM project budgets in accordance with project strategy — responsible to deliver quality CDM services against the backdrop of meeting departmental utilization targets and managing discretionary spending.