Zoe Gilmartin
Contact Centre Manager - Operations & Complaints @Morrisons
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WORK HISTORY
Contact Centre Manager - Operations & Complaints @Morrisons
Bradford, GB
SKILLS
ABOUT ZOE GILMARTIN
A confident and ambitious Operational Manager who strongly believes in achieving SLA\'s through inspiring and motivating people. Passionate about the customer experience and taking operational ownership for any continuous improvements. Creating a culture of continuous coaching and development, team vision and goals in line with business strategy. Experience of managing teams remotely, in the office and a hybrid of the two. The ability to communicate and easily build relationships with colleagues, stakeholders at all levels.
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