Zoë Ernst
Guest Relations Coordinator @Montage International
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WORK HISTORY
Guest Relations Coordinator @Montage International
Laguna Beach, CA, US
Serve as the resorts ambassador, creating exceptional tailored experiences for distinguished guests through personalized service, proactive communication, and attention to detail- Demonstrate expertise in multiple software platforms including property management systems and point-of-sale applications to execute seamless operations, additionally building connections & communications with off-site vendors- Orchestrate cross-departmental collaboration with all teams on property to fulfill complex guest requests, consistently maintaining discretion and professionalism while exceeding service standards
EDUCATION
Orange Coast College
Associate of Science - AS, Natural Sciences
UC Santa Barbara
Bachelor of Arts - BA, Sociology
Santa Barbara City College
Associate of Science - AS, Environmental Psychology
Newport Harbor High School
High School Diploma
ABOUT ZOË ERNST
Hello there! My name is Zoe Ernst, and I am a charismatic, passionate…
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