Zoë Ernst
Luxury Hospitality Professional
- Role
- Guest Relations Coordinator at Montage International
- Location
- Redondo Beach, CA, US
- LinkedIn followers
- 500 followers
About Zoë Ernst
Hello there! My name is Zoe Ernst, and I am a charismatic, passionate…
Experience
Guest Relations Coordinator
Jul 2025 — Present · Laguna Beach, CA, US
Serve as the resorts ambassador, creating exceptional tailored experiences for distinguished guests through personalized service, proactive communication, and attention to detail- Demonstrate expertise in multiple software platforms including property management systems and point-of-sale applications to execute seamless operations, additionally building connections & communications with off-site vendors- Orchestrate cross-departmental collaboration with all teams on property to fulfill complex guest requests, consistently maintaining discretion and professionalism while exceeding service standards
Education
Orange Coast College
Associate of Science - AS, Natural Sciences
UC Santa Barbara
Bachelor of Arts - BA, Sociology
Santa Barbara City College
Associate of Science - AS, Environmental Psychology
2021 — 2021
Newport Harbor High School
High School Diploma
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