Zoe Cowan
Head of People Operations @Pinnacle Pet Group
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WORK HISTORY
Head of People Operations @Pinnacle Pet Group
EDUCATION
Goldsmiths, University of London
Master’s Degree, Music Performance, General
SKILLS
ABOUT ZOE COWAN
I\'m an experienced and results-driven HR professional with nearly a decade of HR management across complex, multi-entity organisations. I’ve led transformative projects including HRIS consolidation, ER structure redesign, and harmonisation of employee lifecycle processes — all while building high-performing teams and introducing data-led decision-making. I thrive in fast-paced environments where people, culture, and continuous improvement are central to success. My approach combines strategic thinking with hands-on delivery, supporting managers through change and building strong relationships at all levels to ensure stakeholder buy in.
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