Zach Koskovich

Infrastructure Engineer Ii @American Express

Responsible for engineering and troubleshooting the Windows Operating System on end user computing devices.\\\\n\\\\nPerforms core technical aspects to support the Windows Operating System and supporting infrastructure.\\\\nManages drivers, firmware, and OS configurations\\\\nContributes to the migration to Modern Management with Microsoft Endpoint Manager\\\\nParticipates in current state system analysis, requirements gathering, and documentation\\\\nSupports configuration and implementation deployments to clients\\\\nContributes to the creation of technical design/implementation documentation\\\\nSupports requirements understanding and issue resolution\\\\nParticipates in test planning and execution\\\\nWork with project teams to prepare components for production\\\\nProvide advanced troubleshooting\\\\nWorks on prioritized/assigned features for ongoing sprints\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n