Zach Smart
- Role
- Senior Ux Designer at Macy's
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Zach Smart
A visionary and creative design leader with a diverse background spanning digital…
Experience
Senior Ux Designer
Jun 2021 — Present
Lead UX Designer of the account and post purchases experience for Macy’s and Bloomingdales. Working directly with Product Management and Engineering from conception and throughout development to deliver the best user experience. •Working directly with the User Research, Analytics, and UX Copy teams to best test, inform, and insure continuity in our language, in the customer management experience. •Managing the design process and resources within the post purchase experience, as well as working closely with other related within customer management teams such as Checkout, Account, and Returns to insure a smooth and consistent experience. •Working cross-functionally with Design Systems and other UX domains to insure continuity, collaborate when needed and be more informed of the overall ecosystem. •Work with other UX leads on informing and improving the overall UX process work flow. How to best communicate and collaborate with Product and Engineering, how to best utilize the Agile work flow and tools such as Jira, and identifying what teams and members are needed in a projects life
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