Zach Kates
President & CEO at Call Control, LLC
- Role
- President & CEO at Call Control Llc
- Location
- New Market, MD, US
- LinkedIn followers
- 500 followers
Experience
President & CEO
Oct 2015 — Present · Columbia, MD, US
Call Control offers ELITE call center services throughout the automotive industry. At Call Control, we look to break the mold of the call center norm by hiring only the best personalities in the industry, offering clients a wide array of products and services, and providing revolutionary reporting and data analytics.
Education
Towson University
Bachelor of Science (BS), Mass Communication/Media Studies
1998 — 2002
Skills
- Voip
- Forecasting
- Oral & Written Communication Skills
- Appointment Generation
- Long-Term Customer Relationships
- Acd Management
- Customer Surveys
- Customer Retention
- Customer Service
- Small Business
- Automotive
- Creative Problem Solving
- Profit
- Employee Engagement
- Strategic Communications
- Dealer Relationships
- Customer Experience
- Employee Relations
- Call Centers
- Business Development
- Phone Etiquette
- Team Building
- Management
- Customer Satisfaction
- Call Center Development
- Marketing Communications
- Following Up
- Team Leadership
- Customer Support
- Communication Skills
- Highly Detail Oriented
- Automobile
- Client Relations Skills
- Customer Escalation Management
- Appointment Scheduling
- Manage Client Relationships
- Operational Efficiency
- Call Center Start-Up
- Call Center Administration
- Dealer Operations
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.