Melanie Zimmerman

About Melanie Zimmerman

Professional Summary -25 years\' experience developing and communicating program…

Experience

1. Program Analyst

   Xator Corporation

   Jan 2014 — Present · Alexandria, VA, US

   Xator Corp, Bureau of Diplomatic Security (DS), Department of State (DOS)PROGRAM ANALYST for the Project Management and Engineering (PME) Branch, which performs technical security system upgrades to ensure the safety/security of 270 overseas diplomatic missions. Measure project status, customer satisfaction, and performance metrics against 40 requirements to evaluate compliance and quality of 100 active projects/$1.2B 10-yr contract; perform audits of 600 deliverables/1,500 data points and analyze trends; manage risk mitigation and lessons learned process improvement programs; create templates, reports, and presentations to illustrate program milestones, achievements, and to advocate new programs to client and affiliated stakeholders. Assist HQ Xator in proposal data-mining, task-response writing, and newsletter editing. Brief Overview-Compile/analyze program performance metrics against requirements; perform audits and analyze/present trends including, quality assurance, risk mitigation/lessons learned, customer satisfaction-Analyze financial data to ensure efficient use of program resources toward, and in compliance with, strategic objectives-Create complex presentations to support high-level decision making, multi-party collaboration, and illustrate program milestones/achievements-Write persuasive program reports, position papers, and proposals to advocate new programs-Create/maintain Standard Operating Procedures; forms/templates-Customer relations/teamwork; coordinate with multiple offices (Government customer and contractor)-Identify/recommend process improvements toward program goals-Prepare general and technical written correspondence for internal and external stakeholdersAWARDS: 2014 Certificate of Recognition for Outstanding Service; 2015 Gary Clausen Award for character, commitment, competence, and responsibility –#1 of 330; 2014-Present multiple Xator on-the-spot awards and bonuses.

Education

• Marshall University

  B.A.

  1992 — 1994

• University of California San Diego

  Graduate Certificate

  2017 — 2018

• Indiana University of Pennsylvania

  Toward B.A. at Marshall Univ.

  1990 — 1992

• Training

  Various

  2002 — 2020

• Bowie State University

  M.S.

  1998 — 2000

Skills

• Computer Security
• Editor
• Systems Engineering
• Government
• Policy
• Leadership
• C4isr
• Comsec
• Intelligence Analysis
• International Relations
• Information Management
• Security Clearance
• Writer-Editor
• Program Management
• Air Force
• Speech Writing
• Operational Planning
• Information Assurance
• Security
• Top Secret
• Command
• Force Protection
• Counterterrorism
• Homeland Security
• Defense
• Army
• Government Contracting
• Tactics
• Technical Writing
• Nato
• Electronic Warfare
• Federal Government
• Training
• Sharepoint
• Proposal Writing
• Military Operations
• Military
• Emergency Management
• Weapons
• Organizational Leadership