Zig Serafin
Qualtrics
- Role
- Vice Chairman at Qualtrics
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Zig Serafin
Dad.#QualtricsExperience Breakthroughs From startup to scale engineering and commercial services operations in cognitive / agentic systems, spatial mapping, reinforcement learning, analytics and global communications services.Leader of customer / user experience teams. Track record of delivering on innovative consumer and enterprise products. Passion for excellence; instrumental in spearheading innovation, delivering industry transformational initiatives, improving operational execution while attracting world-class talent and achieving market leadership. Team excellence. Known as a team builder, collaborator, developing a culture built on customer obsession and Grit. Thought of as a pragmatic, empathetic, intuitive, and decisive leader, who attracts high performing teams, develops people, listens, digs for details, builds consensus, makes decisions in the face of ambiguity, and rallies at all levels to achieve results. Managing dynamic structures, instilling discipline and organization-wide accountability in leading start up (less than $100M) to large scale ($1B+) operations. Forming alliances, M&A, cultivating and nurturing long term relationships with customers and partners.
Experience
Vice Chairman
Oct 2025 — Present
Skills
- Natural Language Understanding
- Cable Broadband
- Speech Recognition
- Go-to-Market Strategy
- Enterprise Communications
- Computer Vision
- Strategic Partnerships
- International Development
- Recommender Systems
- Product Development
- Product Management
- Video Conferencing
- Mergers
- Mobile Commerce
- Start-Ups
- App Store
- Social Networking
- Interactive Entertainment
- Strategic Planning
- Turn Around Management
- Enterprise Software
- E-Commerce
- Mobile Payments
- Entrepreneurship
- Corporate Development
- Voip
- Machine Learning
- International Management
- Geospatial Data
- Geospatial Intelligence
- Business Alliances
- Wireless
- Cross-Functional Team Leadership
- Mobile Applications
- Sales Operations
- Telephony
- Mobile Devices
- Analytics
- Entertainment Technology
- Business Strategy
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