Ziaul Hussain
Senior Customer Success Manager @Route Mobile Limited
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WORK HISTORY
Senior Customer Success Manager @Route Mobile Limited
Bengaluru, IN
EDUCATION
M S Ramaiah Institute of Management
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Alliance University
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT ZIAUL HUSSAIN
Data-driven, customer-oriented professional with 7 years of relevant work experience in customer success management and key account management, with the sole aim of providing an outstanding customer experience. Managed diverse types and sizes of multi-national accounts in driving retention, renewals, product adoption, customer satisfaction, and growth. Vast expertise in working with various SaaS-based products like Smartech, MAPP, Trello, Zendesk, Odoo in a B2B SaaS/Tech Product-based company. A Go-Getter Attitude and a Team Player with a focus on delivering the defined business objectives. Great zeal & experience with complete exposure to ownership & accountability. Skill Set • Customer Success Management • Key Account Management • Client Relationship Management • Consulting • Business Development • Marketing Automation • Email Marketing • Digital Marketing • Project Management • Marketing Analytics • Time Management • Communication (Written & Verbal) • Presentation • Problem Solving • Collaboration When he is not working, he spending time listening to, reading, traveling🧳 & workout
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