Zia Khan
LEADER | Products | Segmentation | Strategy | Customer Experience | Leading Projects Across Multiple Geographies
- Role
- Product Owner & Lead - Usaa Preferred Affluent Banking - Segments & Strategy at USAA
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Zia Khan
An extremely enthusiastic individual and a natural leader with over 18 years of successful international experience with many top global organizations. My Team & I have created and managed amazing products, programs, and strategies for many organizations that have not only done exceptionally well financially but also won awards and acclaim. In addition to using effective conventional strategies, I use CX, Digital, Agile, UX, Behavioral Economics, and other effective concepts to truly understand customer/market needs and then create/manage mesmerizing experiences, products, and strategies giving my employers a strong competitive edge in the market. In addition to achieving many professional designations (CPM, CCXP, etc.) I continue to develop myself and stay updated with successful strategies by attending training, seminars, and networking with international subject matter experts so that I can understand the most effective implementations across geographies/industries and then use them accordingly.
Experience
Product Owner & Lead - Usaa Preferred Affluent Banking - Segments & Strategy
Sep 2021 — Present · TX, US
Education
University of Houston-Clear Lake
MBA, Strategic Management
2005 — 2007
University of Cambridge
GCE A Levels, Business/Commerce, General
1997 — 1999
University of Houston, C.T. Bauer College of Business
BBA, Finance & Management
1999 — 2003
Columbia Business School
Executive Education, Marketing, Executive Certificate
2016 — 2017
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