Zia Khan
Senior Executive | SVP, Product Management & CX Strategy | Driving Digital Innovation, AI-Enabled Banking, & Revenue Growth | 20+ Yrs Global Banking Leadership -MBA-CPM-CCXP-PLC-PCM-POPM
- Role
- Agile Product Director & Lead, Segmentation & Strategy at USAA
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Zia Khan
For over 15 years, I\'ve been at the intersection of banking, product strategy, and…
Experience
Agile Product Director & Lead, Segmentation & Strategy
Aug 2021 — Present · TX, US
Spearhead product strategy and development for multiple consumer banking segments, driving innovation across product features and customer engagement strategies. Manage full product lifecycle for priority and VIP banking segments, ensuring market needs and financial targets are met. Lead cross-functional teams using Agile methodologies to deliver product solutions, continuously iterating based on customer feedback. Drive business need analysis and perform SWOT assessments to enhance segmentation strategies, improving revenue and customer satisfaction.
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