Zia Gray
Retail Onboarding Coordinator
- Role
- Retail Onboarding Coordinator at Patriot Software
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Zia Gray
At Patriot Software, I specialize in delivering personalized, high-touch onboarding experiences for our retail customers—ensuring they feel confident, supported, and successful from day one. My role bridges expert product knowledge with human-centered service, as I guide customers through every step of the onboarding journey—from initial sign-up to full account setup.Whether I’m answering questions, resolving concerns, or proactively reaching out to ensure setup success, my focus is always on customer satisfaction and long-term value.Driven by a background in retail leadership, I bring a customer-first mindset, sharp attention to detail, and a proactive approach to helping people and businesses thrive.Let’s connect—I’m always happy to share insights or collaborate!
Experience
Retail Onboarding Coordinator
Apr 2025 — Present
Education
North Carolina State University
Bachelor's Degree, Communications: Interpersonal, Organizational and Rhetorical
2014 — 2018
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