Zhixin Chen
Outbound Team Lead @YQN Logistics
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WORK HISTORY
Outbound Team Lead @YQN Logistics
Atlanta, GA, US
Managed daily warehouse inventory operations, processing WMS data entries and coordinating product flows worth $100K+ in finished goods. Conducted daily analysis of order records in ERP systems, optimizing international transportation scheduling and reducing delivery time by 10%(~15 minutes per orders). Leveraged VLOOKUP and Excel analysis to reconcile system vs. physical inventory during warehouse relocation, reducing short-pick errors by 60%. Analyzed outbound data to optimize workflows and database accuracy, enabling 99.9% on-time delivery across orders annually, directly supporting company KPIs. Designed and implemented WMS dashboards and system enhancements, improving usability, data transparency, and operational decision-making. Produced weekly KPI reports, proposed system/process improvements, and contributed data-driven insights to support customer retention and acquisition strategies.
EDUCATION
University of Maryland
Master of Science, Marketing Analytics
Columbia University
American Language Program (Summer School)
Donghua University
Bachelor of Management, Marketing
East China Normal University
Bachelor of Science, Applied Psychology (Minor)
ABOUT ZHIXIN CHEN
As a marketing analyst with a passion for data-driven insights and strategic…
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