Zhiling Chen

About Zhiling Chen

I hold a Master’s in Supply Chain Management from the University of Michigan and dual Bachelor’s degrees in Business Data Analytics and Supply Chain Management from ASU, with a minor in Sustainability. My academic background equips me with both technical and strategic insights into business operations and sustainable practices. I’ve gained hands-on experience through internships in AI, consulting, and retail, focusing on emissions tracking, supply chain optimization, and retail operations. I also have 5+ years of social media management experience, growing a platform to 70K followers and 3M interactions, honing my skills in digital marketing and audience engagement. Post-graduation, I worked in live stream e-commerce operations at a marketing services company, leading TikTok campaigns and data tracking. Currently, I manage e-commerce, retail, and marketing projects at an anime company, driving cross-functional collaboration and business growth. With expertise in digital operations, project management, and supply chains, I aim to continue building innovative strategies to optimize business performance and customer engagement. I am always looking for opportunities to develop and expand my knowledge in my area of study, and I am interested in learning more about supply chains, business analytics, sustainability, and AI.

Experience

1. Mentor

   Palmdrive, Inc

   Apr 2025 — Present

Education

• University of Michigan - Stephen M. Ross School of Business

  Master of Supply Chain Management (STEM), Logistics, Materials, and Supply Chain Management

• W. P. Carey School of Business – Arizona State University

  Bachelor of Science - BS, Business Data Analytics

• ASU Rob Walton College of Global Futures

  minor, Sustainability

• W. P. Carey School of Business – Arizona State University

  Bachelor of Science - BS, Logistics, Materials, and Supply Chain Management