Zhichao Sun
Business Technology Solutions Associate at ZS Associate
- Role
- Business Technology Solutions Associate at ZS
- Location
- Mountain View, CA, US
- LinkedIn followers
- 500 followers
Experience
Business Technology Solutions Associate
Aug 2023 — Present · South San Francisco, CA, US
Led 2 daily cross-functional meetings for Azure, GitHub, and other products with 15 people including campaign, Marketo, engineering, sales experience, and signal flow teams, guiding ticket prioritization, next steps, and assessing business impact- Collaborated with principal program managers and directors to promptly reflect on critical system issues, such as downtime impacting over 50k leads acquisition to facilitate department-wise knowledge sharing and future prevention.
Education
Stanford University
Master of Science - MS
University of Illinois Urbana-Champaign
Bachelor of Science - BS
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