Aleksandr Zhenzhurist
Senior Product Designer @Otp Bank Russia
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WORK HISTORY
Senior Product Designer @Otp Bank Russia
Designing OTP Bank’s core POS-lending platform — a key product for the bank and one of Russia’s market leaders (100B+ ₽ issued annually), used daily by thousands of loan agents.– Simplify main page navigation with widgets and quick access to core sections: partner CSI +0.3%.– Set up a structured review process and maintain a feedback loop with agents: support requests –13%.– Define and track product metrics (CSI, task success, satisfaction) to measure UX impact.– Collaborate with business, analytics, and dev teams to align agent workflows with strategic goals: application creation speed +3%.
EDUCATION
Uprock.School
Product Design
Software Systems Institute
UX Design
UX Boost
Design Thinking
Coursera
Google UX Design
Volgatech
University Degree, Industrial Heat and Power Engineering
FAANG+ Careers
UI Design & Art Direction
ABOUT ALEKSANDR ZHENZHURIST
6 years of experience in Product Design, specialized in Fintech and CRM/ERP systems.Skilled at translating user needs and behaviors into product solutions by aligning business goals with users’ needs and working closely with cross-functional teams.I work closely with the team to ensure that product strategy is based not just on quantitative but also on qualitative data, and that design is involved at every stage of the product life cycle. Research & Analysis: UX research, CustDev, CJM, User Flows, Benchmarking, Personas Design: Prototyping, design systems, accessibility, UI/UX for web & mobile, Figma Tools: Figma, FigJam, Miro, Jira, Confluence, DevTools, Postman, Swagger Collaboration: Cross-functional teamwork with devs, PMs, and operations; hypothesis testing and implementation supportAlways glad to connect with professionals who believe design should drive impact, not just visuals.
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