Henry Zhao

Loyalty Operation Specialist @Rexall Pharmacy Group Ltd.

Mississauga, ON, CA

Plan and execute loyalty campaigns in collaboration with merchandising and category teams to support sales and engagement goals.• Analyze promotional performance and provide data-driven recommendations to optimize sales, margin, and ROI.• Manage vendor relationships, maintain contract files, and track spend against budget.• Oversee Be Well card inventory and prepare loyalty performance reports for senior leadership.

University of Toronto

Bachelor of Applied Science (B.A.Sc.), Industrial Engineering

Smith School of Business at Queen's University

Master of Management in Artificial Intelligence