Yaxin Z.

Brightview Dining Server @Brightview Senior Living

Arlington, MA, US

Provided attentive and efficient service for 20–35 residents per shift, consistently achieving a 95% satisfaction rating through speed, courtesy, and proactive conflict mediation- Managed specialized dietary needs including gluten-free, vegan, diabetic, and texture-modified meals, improving dietary adherence and resident comfort- Trained and onboarded 3 new hires, directly contributing to their successful employment and increasing overall team service efficiency- Reduced resident dining room conflicts significantly, creating a more harmonious and enjoyable dining environment.

Arlington High School

High School/Secondary Diplomas and Certificates