Tianlei Zhang

About Tianlei Zhang

Business Transformation Consultant at IBM. I served six years in the United States Navy as a Tomahawk and Harpoon Weapon system technician. I have extensive management experience in charge of repairing, troubleshooting, and maintaining missile weapon systems. Trained and supervised team members in high stress and high demand environment. During my time in the Navy I discovered that I preferred to work with people than things, thus I decided to go into business related field after my service.

Experience

1. Business Transformation Consultant

   IBM

   Sep 2025 — Present · Washington, DC, US

   Lead software automated testing as release captain, validating software update integration ensuring accurate and efficient processing for 34,571 pension cases for veterans and their spouses.Identified and reported 59 bugs, and 1479 pension case analysis providing continuous feedback to developers to enhance system performance.Trained 4 new team members in pension case analysis, software integration validation, and bug creation.

Education

• Amherst College

  Bachelor's degree, Economics

• University of Oxford

  Exchange Program, Economics

Skills

• Microsoft Word
• Team Leadership
• Dod Top Secret Clearance
• Cpr Certified
• Fire Safety
• Public Speaking
• Training
• Microsoft Excel
• Powerpoint
• C
• Microsoft Office
• Office Management
• Windows
• Firearms
• Military
• High Pressure Environment
• Teaching