Zach Holloway
Taproom Team Member @Pryes Brewing Company, Llc
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WORK HISTORY
Taproom Team Member @Pryes Brewing Company, Llc
Minneapolis, MN, US
EDUCATION
University of Northwestern – St. Paul
Bachelor of Arts (B.A.)
Freeport High School
High School Diploma
Prime Digital Academy
User Experience Design Program
SKILLS
ABOUT ZACH HOLLOWAY
Senior UX Designer with a decade of experience creating user-centered products and end-to-end service experiences across energy, healthcare, and financial sectors, combining strategic systems thinking with hands-on expertise in UX design, product strategy, and service innovation. Known for turning research into impactful designs, facilitating cross-functional alignment, and building design maturity within complex organizations- Built out a 0 to 1 member portal product with a roadmap informed by the first member research in the organization’s 30-year history- Raised electric outage experience satisfaction by 22 points QoQ through outage management product updates- Increased small business segment AUM by $3.5B over 3 years through product and CX strategy enhancements- Delivered a new mobile banking experience supporting 150% growth in mobile users- Improved employee NPS and reduced key social health factors 10%+ via a new employee experience pilotI connect the dots between people, systems, and strategy to build experiences that work beautifully, scale intelligently, and deliver measurable impact where it matters most.
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