Zeynab Hamzayeva
Sales Associate @Tommy Hilfiger
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WORK HISTORY
Sales Associate @Tommy Hilfiger
Toronto, ON, CA
Delivering exceptional customer experiences by assisting clients in selecting premium fashion items.•Maintaining brand standards through effective merchandising and visual displays.•Managing transactions efficiently while ensuring a seamless checkout process.•Building rapport with customers to foster brand loyalty and enhance repeat business.•Supporting inventory control and stock replenishment to ensure store readiness.
EDUCATION
Baku State University
Bachelor's degree
Centennial College
Postgraduate Degree
ABOUT ZEYNAB HAMZAYEVA
I am a logistics and customer service professional with over 4 years of experience. During my 3 years at E&O Global Logistics Company, I successfully streamlined shipping operations, resulting in a 20% reduction in delivery times. I also implemented cost-saving measures by negotiating discounts on fuel and Diesel Exhaust Fluid (DEF), which saved the company significant expenses and earned me remuneration for my efforts. In my recent role as a support associate at Wolt Delivery, under DoorDash surveillance, I achieved a 100% customer satisfaction rate by swiftly addressing and resolving delivery issues. Like a general manager, my strong leadership skills enable me to manage group projects effectively and guide teams to success. I am passionate about leveraging my logistics expertise and problem-solving abilities to impact the transportation industry substantially. I look forward to applying my skills in new opportunities and continuing to drive operational excellence, ensuring top-tier service delivery and customer satisfaction in every project I undertake.
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