Zenzie Rees
Director, Loyalty Controls & Governance - Cards, Loyalty, Payments & Client Experience @Scotiabank
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WORK HISTORY
Director, Loyalty Controls & Governance - Cards, Loyalty, Payments & Client Experience @Scotiabank
Oversee the prioritization, investment, and performance evaluation of initiatives within the Loyalty domain.Accountable for the development and management of a portfolio of projects that support a group of products and services, and ensuring that the business strategies, plans and initiatives are aligned with the overall Bank strategy.Responsible for building and maintaining management of strategic multi-vendor partner relationships.Accountable that operational governing controls are in place to ensure accuracy of records, promote operational efficiency, and encourage adherence to policies.
EDUCATION
McMaster University
Associate's Certificate, IT Project Management
Centennial College
Project Management
Ryerson University
Information Technology Management
ABOUT ZENZIE REES
Zenzie is a PMI Agile Certified Practitioner who is an experienced Portfolio/Program Manager and Agile Leader with a demonstrated history of working in the banking industry. Zenzie is an energetic self-starter, results focused enabler and conflict resolution mediator who supports, motivates and drives teams in aligning and meeting the enterprise goals. She is skilled in effective and accurate management of investment operations, implementing and maintaining internal controls, and ensuring proper governance is practiced.Zenzie is also a leader and advocate in customer experience and digital evolution, with focus on effective collaborations across dynamic cross-functional teams.
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