Zenobia Washington

VP - Group Operations Manager @Bank of America

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

VP - Group Operations Manager @Bank of America

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US

Quality Assurance Leader for North America Treasury Fulfillment

EDUCATION

2007 — 2009

Keller Graduate School of Management of DeVry University

Graduate Certificate, Human Resources Management and Services

2002 — 2006

Francis Marion University

Bachelor of Business Administration - BBA, Accounting

1998 — 2002

Estill High School

High School Diploma

2014 — 2014

Keller Graduate School of Management of DeVry University

Master's Degree, Human Resources Management and Services

2007 — 2009

Keller Graduate School of Management of DeVry University

Master's Degree, Accounting and Financial Management

SKILLS

Event PlanningWorkshop FacilitationProject ManagementCreative ArtsCustomer ServiceMicrosoft OfficeTrainingTraining FacilitationAccessCommunicationTime ManagementLeadership Development CoachingResume WritingMotivated Self-StarterCoachingTax PreparationMicrosoft ExcelAdult Learning MethodologiesTeam BuildingLeadership DevelopmentPublic SpeakingBankingRisk ManagementCredit

ABOUT ZENOBIA WASHINGTON

Experienced learning professional with ten years of leadership, communications, facilitation, design and program management experience. Dynamic facilitator, leader, and public speaker with exceptional organizational, time management and planning skills aimed at meeting deadlines. Proven ability to develop strong working relationships and rally teams around visions for change. Biased towards goals and tactical execution of initiative changes. Qualifications• Comfortable working in a matrixed environment, communicating at all levels • The ability to drive change through processes and procedures with a strong foundation in consumer and treasury • Works autonomously to achieve results through others leveraging influencing skills and strong relationships• Detailed-oriented and execution focusedI am a passionate, innovative, hardworking team player that believes in transformation. I am most passionate about consulting with business partners and aiding in the execution of learning programs.

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