Zenith Dogra
🚀 Results-|I have experience working in startups across various industries, including entertainment, aviation, EdTech, and retail skincare.
- Role
- Head of Training and Development at Earth Cafe
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Head of Training and Development
Mar 2025 — Present · Mumbai, IN
Institutionalized premium service excellence framework; improved upselling conversion by 23% and audit scores by 30% within 60 daysAchieved 98% SOP compliance and reduced onboarding ramp-up time by 40% through governance-led training systems
Education
Delhi University
Bachelor of Commerce (B.Com.), Business Administration and Management, General
2007 — 2008
University of Mumbai
High School
1998 — 1999
National institute of business Management
Master of Business Administration (MBA), Operations Management and Supervision
2012
Skills
- Business Development
- Charter
- Aircraft
- Training
- Commercial Aviation
- Aviation Security
- Team Management
- Customer Service
- Aviation
- Flight Safety
- Civil Aviation
- Airports
- Operations Management
- Project Planning
- Negotiation
- Sales
- Flights
- Team Leadership
- Strategic Planning
- Airlines
- Flight Planning
- Management
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