Zeker Khuda Miri

Experience

1. Event Technician Audio Visual

   Encore

   Nov 2024 — Present

   Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction* This position reports to an Operations Manager, Operations Director or Director, Event Technology* Equipment Operation* Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section* Strives to exceed the expectations and needs of internal and external customers* Maintains a positive relationship with all clients through effective communication* Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly* Monitors events and checks in on customers throughout the day* Understands and fosters the hotel/client relationship* Handles equipment challenges and changes in a timely and professional manner* Understands company processes, follows procedures, and completes systems entry and paperwork accurately* Uses the equipment sheets to determine the equipment scheduled for set up and for strike* Interacts with other staff and outside vendors for equipment* Increases revenue by utilizing floor up-selling techniques* Works with clients to finalize invoices* Completes order entries in Navigator, as needed* Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust

Education

• Al-Beroni University

  Bachelor of Arts, General Literature

• Alberoni University

  Farsi Language and literature