Zehra Gunalp
7+ Years of Expertise in Retail Marketing and E-Commerce
- Role
- Founder, Co-owner, and Business Developlement at Nine Leather & Watch
- Location
- Independence, MO, US
- LinkedIn followers
- 500 followers
About Zehra Gunalp
As a Salesforce Administrator, I create and customize Salesforce solutions to enhance the user experience and optimize business processes. I have 3 years of hands-on experience on the Salesforce platform, with 3 Salesforce certifications and proficiency in Salesforce Lightning App and CRM databases.I have a strong background in retail marketing and e-commerce, having managed multiple platforms and provided excellent customer service in my previous roles. I leverage my marketing skills and knowledge to help companies achieve their goals through Salesforce implementations. I also have experience working with Agile Methodology and providing training to Sales and Service teams when needed.I am passionate about learning and problem-solving, and I stay on top of the latest trends in the Salesforce ecosystem. I enjoy participating in Salesforce community groups to share and gain knowledge with others, and I am always looking to expand my professional network. I also value giving back to the local community as a volunteer, and I have hobbies such as gardening that help me develop patience and persistence.I am open to new job opportunities in the Salesforce ecosystem, where I can apply my skills, experience, and enthusiasm to create value and impact.New Jersey,z••••••••@gmail.com
Experience
Founder, Co-owner, and Business Developlement
Apr 2017 — Present · Stilwell, KS, US
Created an e-commerce website on Shopify and implemented basic SEO techniques to optimize website content and improve search engine rankings.• Managed e-commerce platforms (Shopify, Etsy, Amazon, Ebay, Faire) and expanded brand awareness through various channels.• Used Canva to create social media posts, online platform banners, flyers, and business cards.• Managed email marketing campaigns using MailChimp.• Provided excellent customer service via multiple communication channels, implementing a generous return policy for loyal customers to maximize customer lifetime value.• Set Google Analytics on the e-commerce site to track and analyze the traffic.
Skills
- Social Responsibility
- Marketing
- Analytical Skills
- English
- Event Planning
- Project Management
- Microsoft Word
- Teaching
- Social Media Marketing
- Critical Thinking
- Powerpoint
- Microsoft Excel
- Market Research
- Public Relations
- Editing
- Social Networking
- Online Marketing
- Mass Email Marketing
- International Business
- Marketing Management
- Microsoft Office
- Sales
- Administrative Assistants
- Volunteer Management
- Training
- Social Media
- Digital Marketing
- Blogging
- Research
- Teamwork
- Management
- International Relations
- Marketing Strategy
- Relationship Management
- Non-Profit Volunteering
- Global Marketing
- Budgets
- Community Outreach
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