Zeeshan Shaikh
Zero Trust Architect | Zscaler Digital Transformation Administrator
- Role
- Technical Account Manager at Zscaler
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Zeeshan Shaikh
Experienced Technical Account Manager | Cloud Security Specialist | As a Technical Account Manager at Zscaler Inc, I\'m passionate about delivering top-notch cloud security solutions to major accounts in EMEA. With a proactive approach and a focus on customer success, I host regular meetings, recommend best practices, and create tailored Business Continuity Plans. My background includes successful stints at Mphasis and Symantec, where I excelled in Data Loss Prevention and Enterprise-level support. Let\'s connect and explore how I can help optimize your cloud journey.
Experience
Technical Account Manager
Jun 2021 — Present · Pune, IN
As a dedicated Technical Account Manager at Zscaler, I specialize in delivering cutting-edge Cloud security solutions to major accounts across EMEA, spanning finance, energy, logistics, and more. Through regular weekly meetings, I collaborate closely with CISOs, Network and Security Architects to address ongoing issues, recommend best practices, and identify opportunities for platform enhancements, ensuring they maximize the value of our services.A strong advocate for customer success, I develop tailored Business Continuity Plans that align with each client\'s unique environment. Furthermore, I conduct quarterly reviews of services and perform health checks on deployed setups to maintain optimal performance.At the heart of my role is a commitment to taking full ownership of escalations, driving them toward swift resolution within SLAs. Our team embraces a proactive approach, aiming to foster highly mature environments that minimize disruptions for our valued customers.
Education
K.P.B Hinduja College of Commerce
Bachelor's of Financial Market
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