Zeeshan Munir
Client Support Analyst @Barclays
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WORK HISTORY
Client Support Analyst @Barclays
Glasgow, GB
Main Duties:Facilitate client reviews, flag risks, and escalate key issues to MLROs and senior management, reducing operational risk and improving decision-makingMaintain accurate KYC records and client documentation, ensuring full AML compliance and improving audit readiness across a global portfolio Monitor AML and PEP alerts as well as high risk cases, maintaining precise audit trails while strengthening risk controls to protect clients Engage with Relationship Managers to provide tailored portfolio insights, improving client experience and streamlining workflows Present recommendations to internal and offshore teams, combining analytical insight with policy expertise to support strategic decisions
EDUCATION
Glasgow Clyde College
Higher National Diploma - HND, Business
Heriot-Watt University
Master of Arts - MA (Hons), International Business Management
ABOUT ZEESHAN MUNIR
I’m a Client Service Analyst at Barclays with 3+ years of experience in banking, specialising in client relations, problem-solving, and regulatory compliance.I’m skilled at managing complex client needs by applying strong analytical and decision-making abilities to deliver high-quality outcomes. I’ve consistently resolved challenging issues efficiently, while building trust and upholding professional standards.I thrive in fast-paced environments and excel at multitasking, critical thinking, and adapting quickly to new technologies and systems.Always looking to grow and connect, I’m open to new ideas, conversations, and opportunities.I’m eager to continue growing professionally and making a greater impact in the financial services industry, while staying open to new challenges and professional connections.
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