Zeeshan Mujeeb

Data Analyst at HCLTech

Role
Data Analyst at HCLTech
Location
Lucknow, UP, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Zeeshan Mujeeb

I am a dedicated and detail-oriented Data Analyst with 4 years of experience in generating comprehensive reports, managing agent ticket assignment, and ensuring quality management (QM) processes. My expertise lies in creating detailed performance reports for agents, optimizing workflow, and improving operational efficiency through data-driven insights.

Experience

  1. Data Analyst

    HCLTech

    Aug 2022 — Present · IN

    Data reporting and visualization.• Agent ticket assignation management.•Queue Manager (QM) processes and monitoring.•Performance analysis and improvement•Create detail performance report for agent.•Optimising workfllow.•Improving operational efficiency through data driven insights.•Generating comprehensive reports.

Education

  • Ravindra singh smarak

    B.com, Accounting

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Zeeshan Mujeeb — Data Analyst at HCLTech in Lucknow, UP, IN | Unifers