Zeeshan Akhtar
Customer On-boarding Manager @Fieldpoint Service Applications, Inc
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WORK HISTORY
Customer On-boarding Manager @Fieldpoint Service Applications, Inc
Oakville, ON, CA
I worked under the supervision of the Vice President of Professional Services. I oversaw staff and implemented strategies to increase productivity. I conducted training to motivate and build the skills of team members. I continuously assessed employee productivity levels and helped them to achieve their goals. In addition, I was directly responsible for the success of client engagement projects managed. I worked as project leader including but not limited to software application platform migration, User Interface development, service layer development, application feature development, and database projects.
EDUCATION
DeVry University
Bachelor's Degree, Computer Information Systems
Government College University, Lahore
Bachelor's Degree, Economics and Mathematics
ABOUT ZEESHAN AKHTAR
I am currently the Customer Onboarding Manager with Fieldpoint Service Applications Inc and I have been delivering results of the highest quality in this pressurized role for the past eight years. This position, in conjunction with previous posts and educational pursuits, has been instrumental in the acquisition and development of skills necessary for a successful technical consultancy career. I possess substantial expertise in performing within highly pressurized environments, delivering tailored resolutions to complex technical issues impacting on IT systems. I performed root cause analysis into encountered problems and identified the underlying issues impacting on clients, applying my substantial professional expertise to devise innovative yet highly effective solutions. My affable and hard-working professional nature allows me to construct beneficial professional relationships with clients from various backgrounds and as such, I secure significant amounts of repeat business for the company I am employed with.Throughout my professional career, I have been entrusted with a wide variety of demanding duties and responsibilities. As Operations Manager with CampBrain, I was fully accountable for the effective performance of the Technical Support Department which required motivating staff members and efficiently delegating tasks to personnel based on their strengths and weaknesses. I also played a key role in resolving complicated technical and business problems. I am always looking to widen my professional circle and connect with individuals of a similar nature and outlook so please do not hesitate to get in contact with the provided details and I will be in touch as soon as possible.
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