Zeel Ghael
Technical Support Agent @Dependableit
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WORK HISTORY
Technical Support Agent @Dependableit
Kitchener, ON, CA
Providing technical assistance to clients, troubleshooting issues and ensuring timely solutions—focusing on client needs and communication, which is essential for helping insurance clients with their coverage options.• Developing strong problem-solving skills to address complex inquiries, a skill I’ll use in helping clients understand insurance coverage and resolving any issues that arise.• Maintaining accurate records of customer interactions, ensuring proper documentation, which is important for keeping track of insurance policy information.
EDUCATION
Conestoga College
Strategic global business management, Business Administration and Management, General
Veer Narmad South Gujarat University, Surat
Bachelor of Business Administration - BBA, Finance
ABOUT ZEEL GHAEL
Banking and finance professional with 4+ years of experience across customer service…
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