Zaynah A. Jawwaad

Asst Director of Instructional Technology & Design @UCNJ Union College of Union County, NJ

Administers Canvas LMS backend for over 10K users Manages LTI integrations and configurations in both test and production environments, ensuring seamless interoperability with external applications. Leverages AI-driven automation, including NLP to streamline tasks and increase operational efficiency by 40%, minimizingmanual interventions. Strategically plans, implements, and assesses E-Learning training methodologies, driving an 85% completion rate for the Online Teaching Certification program. Designs and deploys interactive E-Learning modules utilizing multimedia, assessment tools, and adaptive learning technologies tosupport diverse learning pathways. Applies adult learning principles and instructional design models to develop learner-centered workshops and professional development sessions, enhancing faculty proficiency in digital teaching tools. Partners with Subject Matter Experts (SMEs) to design and execute faculty training events that promote technology adoption andengagement. Conducts testing of new instructional software and hardware in controlled environments, providing data-driven insights for potential campus-wide implementation. Provides ongoing training and support for instructors and administrative staff in emerging technologies, fostering digital literacy. Performs diagnostics, maintenance, and troubleshooting for hardware, software, and network infrastructure to ensure uninterrupted service for all users. Initiated and led Union College’s inaugural Hackathon, engaging STEM students in collaborative, hands-on problem-solving and innovation.