Zay Hanlon
SVP of Customer Success @ Fleet Device Management
- Role
- SVP of Customer Success, Support, and Services at Fleet Device Management
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Zay Hanlon
With over a decade of experience in customer success and leadership, I currently serve as the VP of Customer Success at Fleet Device Management. I’m a servant leader focused on building and scaling customer success management teams, promoting product adoption through white glove service delivery, and building best in class customer support teams for startup organizations. I am committed to driving retention and enhancing operational efficiency while aligning with Fleet’s mission of open device management for all. By collaborating closely with internal teams and external stakeholders, I have the joy of optimizing the customer lifecycle, contributing to the product roadmap by representing the voice of the customer, and delivering measurable outcomes for our clients.
Experience
SVP of Customer Success, Support, and Services
Oct 2025 — Present · Miami, FL, US
Education
Penn State University
Biology/Biological Sciences
2009 — 2013
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