Zayan Ishraque Chowdhury

Credit Counselor @CIBC

Vancouver, BC, CA

Conducted comprehensive credit analysis and provided personalized financial counseling to clients.• Assisted clients in developing and implementing debt management plans, negotiating with creditors as necessary.• Delivered financial education workshops, empowering clients with knowledge to improve their financial health.• Utilized CRM systems and financial software to track client progress and generate analytical reports.• Ensured compliance with banking regulations and stayed updated on changes in financial laws.• Demonstrated excellent communication, problem-solving, and empathetic skills in client interactions.• Managed multiple client cases efficiently, maintaining accurate records and adhering to strict confidentiality protocols.