Zarin Tasneem

Patient Care Specialist @Shoppers Drug Mart Specialty Health Network

ON, CA

Serve as the primary liaison between 300+ patients enrolled in the patient support program and their prescribing physicians, ensuring seamless communication and coordination.• Educate patients on the full spectrum of program offerings, including case management support, reimbursement assistance, self-injection training, prescription coordination, and ongoing compliance, resulting in a 90% increase in program utilization.• Demonstrate expert understanding of the molecule(s) and therapeutic area, enhancing patient confidence and satisfaction, leading to a 20% improvement in patient retention.• Maintain up-to-date knowledge of reimbursement mechanisms in both public and private sectors within assigned territory, resulting in a 98% success rate in securing medication coverage.• Promptly report all adverse events and product technical complaints in accordance with established policies and procedures, ensuring timely resolution and compliance with regulatory requirements.

British Council

A'levels

North South University

Bachelor of Pharmacy - BPharm, Pharmacy

University of Windsor

Master's degree, Medical Biotechnology

South Breeze School

O'levels