Zarghaam Kayani

Commercial Project Analyst @River City Roofing Company, Inc

Peoria, IL, US

Own and oversee the project check-in process to ensure timely kickoff and alignment across departments. Track and analyze job profitability, maintaining a minimum gross margin target of 35% on all commercial projects. Coordinate project volume to ensure efficient labor scheduling, material availability, and vendor alignment. Collaborate with internal teams (sales, production, admin, and accounting) to maintain seamless workflow and open communication. Manage change orders by documenting scope adjustments, obtaining customer approval, and updating all systems accordingly. Ensure accurate order entry and verification of materials, scope, and customer details before production handoff. Drive proactive communication with clients to reinforce a high-quality customer experience from sale through final invoice. Monitor project milestones and coordinate with production to ensure timely completions. Lead payment collection efforts by tracking outstanding balances and working with clients and internal teams to close accounts. Identify and escalate risks, delays, or margin concerns early to enable timely solutions and protect company interests.

Illinois State University

Master's degree

Shenyang Jianzhu University

Bachelor's degree