Zareh Khachatourian

Director, Individual and Family Plans @Kaiser Permanente

Los Angeles, CA, US
EMAILS
z••••••••@kp.org
MOBILE NUMBERS
+19•••••••79

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WORK HISTORY

Nov 2015 — Present

Director, Individual and Family Plans @Kaiser Permanente

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Pasadena, CA, US

Manage operations readiness activities for KP’s Affordable Care Act (ACA) line of business. Engage with national and regional stakeholders in order to serve needs of over members across all 9 markets served by KP. Define processes to ensure regulatory compliance for member notification and processing of ACA health plans during annual open enrollment period. Responsible for meeting business’ annual cycle performance benchmarks and identifying performance enhancement opportunities. Determine impact of regulatory changes to readiness and compliance timelines.

EDUCATION

2003 — 2005

Columbia Business School

MBA, Executive MBA Program

N/A

Tufts University

BS, Electrical Engineering

SKILLS

Project ManagementEnterprise SoftwareSaasCustomer Experience ManagementSoftware QualityBusiness DevelopmentStrategy

ABOUT ZAREH KHACHATOURIAN

I love working in high energy environments and developing solutions that address business…

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