Zareena Majeed
Property Claims Supervisor of Perma Risk Management Services @Conner Strong & Buckelew
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WORK HISTORY
Property Claims Supervisor of Perma Risk Management Services @Conner Strong & Buckelew
NJ, US
Responsible for end-to-end oversight and claim consultation of New Jersey\'s Municipal Excess Liability Joint Insurance Fund\'s primary and excess property, cyber and crime claims according to policy coverage and state requirements.• Coordinate with Third Party Administrators (TPA\'s), attorneys, risk managers, independent adjusters, reinsurers, executive directors, account executives, fund professionals and insureds to ensure timely, accurate claim handling • Obtain and disseminate claim related materials to provide FEMA after catastrophic events• Draft ACCORD forms for claim submissions• Create reporting workflows that revolutionize current practices • Conduct claim audits with internal business partners and external vendors• Present claim updates at monthly meetings to the joint insurance fund commissioners, committee members, fund attorneys and members of the public• Manage cyber and property claim deductible bill back programs • Provide client advocacy with the excess reinsurance markets• Present in claims meetings, trainings/workshops and other events, as needed.• Implement measures to reduce claim severity and frequency• Incident response for cyber and property claims• Coordinate and lead client claim meetings • Manage key relationships with senior leaders at the TPAs and IA\'s to ensure claims are being handled in line with service level agreements, and quality expectations.• Member of the Property & Casualty Engagement Committee • Member of ALLIED • Member of the Cyber Taskforce
EDUCATION
CIEE Council on International Educational Exchange
Business Administration
Johnson & Wales University
Bachelor of Science - BS, Business Administration
John F. Kennedy High School
H.S. Diploma
ABOUT ZAREENA MAJEED
I am a seasoned professional with 11+ years of process innovation, reinsurance and recruitment experience across a range of sectors. Recognized for demonstrating a natural aptitude in claims management, detailed projects work, and building strong relationships with customers and stakeholders alike. I have consistently exceeded performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include residential and commercial property, claims handling, policy review and interpretation, case law research, recruitment, sales, marketing, operations management, process improvement, public speaking, and diversity and inclusion program implementation. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, systems analysis, multitasking, and resource management to support efficiency and maximum returns. Currently, I am the PERMA Property Claims Supervisor for New Jersey\'s Municipal Excess Liability Joint Insurance Fund program.Prior to this role, I was a Senior Property Claim Specialist with Chubb. Under my leadership, I provided oversight and triaged claims for some of the organization’s most affluent residential and commercial policyholders. Specializing in sophisticated, modern and historic architecture, I analyzed contract and policy language to reveal potential coverage issues. In addition, I liaised with senior leadership, insureds, engineers, attorneys, claimants, public adjusters, agents and contractors to ensure the company’s claim amicable settlement support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, analytical and meticulous expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.Proficient in Xactimate, XactAnalysis, ClaimXperience, T360, Claim Center, Claim Care, Claim Vision, Hover, ITEL sampling, Guidewire, UltiPro, Yardi, Appfolio and Microsoft Suite.
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