Zara Khan
Technical Support Specialist @Stx Software
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WORK HISTORY
Technical Support Specialist @Stx Software
Utilize Zoho to create/respond to help desk tickets- Access backend of our client’s accounts to troubleshoot technical issues- Host education sessions, giving clients an overview on how to properly utilize our software - Constantly communicate with clients via phone, email, and online remote sessions to walk them through their technical challenges - Take notes during meetings with clients, update clients records
EDUCATION
Florida State University
Bachelor of Science - BS
Olympia High School
High School Diploma (Merit distinction, Scholar distinction)
ABOUT ZARA KHAN
Technical Support Specialist | B.S. in Cyber-criminology/Computer Science
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