Zannah Palmer

Technical Program Manager @Firefly Learning

Bristol, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Aug 2025 — Present

Technical Program Manager @Firefly Learning

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EDUCATION

1995 — 2002

Downe House School

A levels

2003 — 2007

The University of Edinburgh

MA Hons.

SKILLS

TestingSprint PlanningEconomicsProject ManagementAgile MethodologiesManagementProject PlanningStart-UpsSoftware Project ManagementAgile Project ManagementAnalysisUsability TestingSocial MediaGovernanceStakeholder EngagementEvent PlanningBudgetsResearchManaging Project BudgetsTeam ManagementProject FinanceTest PlanningGoogle AnalyticsAnalyticsStakeholder ManagementProject DeliveryStrategic PlanningBudget ReconciliationTest ManagementSustainability

ABOUT ZANNAH PALMER

I have worked with delivery teams of 7 to 35 people including designers, front end, back end, mobile developers and QAs, managing sprints from design through to delivery and release.Beyond agile project management, I have experience of QA, analytics, budgeting, long term planning and project reporting, and also in building business cases for new initiatives.I am enthusiastic, willing to learn and help the team keep the wheels moving in any way I can. The start-up environment has taught me how valuable it is to be dynamic and flexible and respond to every situation with a positive and proactive attitude.

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