Zane Robertson
Retail Learning Manager @ Tiffany & Co. The Landmark, NYC | Learning & Development
- Role
- Retail Learning Manager, Landmark & Nyc at Tiffany & Co.
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Zane Robertson
With over 18 years of experience in the luxury retail sector, I am a passionate and professional Learning and Development Consultant who specializes in designing and delivering customized training and development programs for service teams, managers, and executives. I have a Master Trainer Instructional Design Certificate from the Irish Management Institute, and a Bachelor of Science in Psychology from Swinburne University of Technology. My core competencies include content creation, employee training, class facilitation, coaching, mentoring, and feedback. I have worked with prestigious brands such as Tiffany & Co, Louis Vuitton, TAG Heuer, Automobili Lamborghini S.p.A, and Giuseppe Zanotti, creating and managing learning strategies that enhance the client experience and drive sales and performance results. I also bring a holistic and wellness-oriented approach to my work, as I am certified in Mental Health First Aid, a yoga instructor, and a reiki master. My mission is to empower retail staff with the skills, knowledge, and confidence they need to excel in their roles and careers.
Experience
Retail Learning Manager, Landmark & Nyc
Oct 2022 — Present · New York, NY, US
Education
Irish Management Institute
Master Trainer Instructional Design Certificate
2008 — 2008
Northern Sydney Institute TAFE NSW
Associate’s Degree, Communication Management
1997 — 1999
Swinburne University of Technology
Bachelor’s Degree, B.Sc. Psychology
2017 — 2022
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