Zandrea Harlin

Director of Health Plan Quality Performance and Reporting

Role: Director of Health Plan Quality Performance and Reporting at Kaiser Permanente
Location: Seattle, WA, US
LinkedIn followers: 500 followers

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Experience

Director of Health Plan Quality Performance and Reporting
Kaiser Permanente
Sep 2023 — Present
Kaiser Permanente Washington leader for our regional health plan quality oversight and improvement activities. Portfolio includes accreditation, regulatory and licensing, NCQA program, HEDIS reporting, Medicare 5 Star, HP Trilogy submissions, network quality review programs, clinical effectiveness, EID, and civil rights/ADA services. This role collaborates with leaders in Quality & Safety, operations, compliance, legal, and many others to assure a comprehensive quality oversight plan through performance reporting and improvement strategies.

Education

Seattle University
Bachelor of Science (BS), Nursing Science
2002 — 2006
University of Washington
Master of Public Health (MPH), Public Health
2011 — 2013

Contact information

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Current company

Kaiser Permanente

Hospitals and Health Care · 139K employees · Founded 1945 · Oakland, California, United States

At the heart of health care, you’ll find Kaiser Permanente. As the nation’s leading not-for-profit, integrated health plan, we make a difference in the lives of members, patients, and communities across the country. With 39 hospitals and more than 734 locations in eight states and the District of Columbia, we proudly serve more than 12.7 million members from coast to coast. Whether you choose to join a hospital in the Northwest, a clinic in Southern California, or a medical office in the Mid-Atlantic, we have many opportunities for you to shape the future of care. Our teams are empowered to advance impactful and extraordinary care for all by pioneering health outcomes, encouraging diverse viewpoints, and creating new opportunities for learning and advancement. This covers more than our members and our employees; it also reaches far into our communities. Together, we’re proudly working as one for a healthier today and tomorrow. *Disclaimer: Please do not include any medical, personal, or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal, and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members. To get information about the member grievance process or to submit a grievance, go to http://k-p.li/2aToRTn

kp.org

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Experience

Director of Health Plan Quality Performance and Reporting

Education

Seattle University

University of Washington

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