Zakiyyah Taylor

WORK HISTORY

EDUCATION

ABOUT ZAKIYYAH TAYLOR

Executive leader with 15+ years of experience in driving sales growth, providing service delivery excellence, and ensuring profitability. Sales Leadership | Change ManagementEmail: Operations professional looking to transition to a next level leadership role in a new and challenging industry after a background of success in roles of increasing responsibility. Proven success in finding, developing, and retaining talented individuals and leading high-performing teams. Highly skilled at fostering productive internal and external relationships across organizational levels. Exceptional communicator, capable of relaying overall vision, strategies, and tactics in clear and concise terms. Coach mentality, focused on the efficiency, effectiveness, scalability, and evaluation components of process improvements, change management, and goal achievement.CORE COMPETENCIES:• Operations Management• Team Development • Data Analysis• Performance Management• Conflict Resolution• Executive Leadership• Business Development• Change Management• KPI Development • Project Management• Strategic Planning• Process ImprovementACCOMPLISHMENTS:~ Implemented process improvements in sales training, coaching structure and service quality assurance resulting in areas of responsibility exceeding overall sales plan by 10%, cross sales plan by 20%, and generating $150M in additional revenue.~ Collaborated with leadership company-wide to improve the development of high- potential leadership, enabling the promotion of 35% of staff to next level leadership positions, and improved speed of on-boarding processes for new and promoted leadership.~ Conceived and implemented optimal system to evaluate learning effectiveness, comprising delivery methodology, success metrics, and feedback components, within 90 days.Please contact me with any exciting leadership opportunities.