Zakir Ashraf
Shadowfax India
- Role
- Hub Manager at Shadowfax
- Location
- Jammu & Kashmir, IN
- LinkedIn followers
- 500 followers
About Zakir Ashraf
Photography
Experience
Hub Manager
Apr 2022 — Present · Jammu, IN
Rider Management: Training, performance monitoring, and resolving rider escalations.Workforce Management: Handling rider attrition, TL management, and achieving hub metrics.Reconciliation: Daily reconciliation of shipments and fraud/shortage resolution.Hub Layout Management: Implementing 5S, space organization, and stakeholder relationships.Escalation Management: Handling volume escalations, rider payouts, and customer escalations.Operational Excellence: Cash management, loss prevention, and hub activities organization.
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