Zaki Arshad
M365 and Sharepoint Consultant Spo Change Manager Chief Problem Solver @Arshad Consulting
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WORK HISTORY
M365 and Sharepoint Consultant Spo Change Manager Chief Problem Solver @Arshad Consulting
Toronto, ON, CA
Technical Consulting and Training City of Richmond Hill ESGTree York1 Contact North Toronto Catholic District School Board Fengate Asset Management StorageVault Canada Canada Council for the Arts -Discovery Audit and Strategy - Worked closely with the various departments to optimize business proceses -Setup Portal to increase searchability of key files -Migration of content to SPO from various sources (Network Drives, Google Drives, DropBox, OneDrives, Emails)-Empowered users to use Teams with key features -Coached champions within the organization to faciliate M365 adoption -Conducted training and QnA sessions, lunch and learns to get departments up to speed Business Process Consulting City of Richmond Hill Mohawk College Toronto Hydro -Implemented, documented and deployed successful Change Management process within the IT department -Conducted training with IT team members to utilize documentation to improve on Change management and Incident Management processes -Coordinated the set up of monitoring and self healing solution for all IT Applications to help with detection, remediation and closure of incoming incident and problem tickets using Dynatrace and BMC Remedy and Orchestrator. Advisory & Consulting ESGTree York1 City of Richmond Hill Contact North
ABOUT ZAKI ARSHAD
Processes Processes Processes Is your organization struggling with low productivity and ineffective teamwork? Did you know you ALREADY have a tool that can help you integrate your systems, reduce manual steps and processes, and automate work? Partner with ARSHAD CONSULTING to free up hours of employee productivity, reduce costs and increase teamwork using what you already have: Microsoft 365 I help you-Identify gaps and inconsistencies in processes with less micromanagement -Streamline them -Understand potential issues before they become real problems -Benchmark complex KPIs and compare progress and growth-Get started with your M365 Governance, whether it is Teams, Sharepoint or any of the other apps -Increase user engagement and productivity by improved internal communication and knowledge sharing -Show team members where to focus their time and efforts WHAT’S THE SECRET SAUCE? I leverage Microsoft 365 apps to help you streamline and automate your processes. The secret to our success is a fusion of soft skills, business insights and technology experience. Arshad Consulting is designed to work with teams like yours. From strategy - implementation - training, our team takes a comprehensive view of your business processes and platforms as well as human behaviour for change. I follow the Thrive365 Blueprint is a comprehensive plan that has been designed to help your business thrive in the ever-changing landscape of SharePoint and M365. The blueprint contains an array of strategies and tactics tailored to make sure that your organization reaches its full potential online, while also providing you with the training and support needed to achieve success on your own without hiring additional resources. READY TO TALK? Reach out to me directly here on LinkedIn or email me at z•••@arshadconsulting.com
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