Zair Rogelio Kelley Ortiz

About Zair Rogelio Kelley Ortiz

I’m a Technical Writer with over seven years of experience specializing in API documentation, SDKs, and AI-driven content strategies. I translate complex technical concepts into clear, actionable resources that drive product adoption and empower developers. My expertise spans documenting each layer of the tech stack for web and mobile applications, from front-end frameworks to back-end services.My approach is built on a cycle of hands-on creation, rigorous testing, and precise documentation. I build functional sample applications, test new technologies and API endpoints, and document them using innovative, cutting-edge approaches and industry best practices. This ensures every guide is accurate, reliable, and future-proof. My core philosophy is to support developers in completing their tasks through a framework of empathy, providing the exact technical clarity needed to move projects forward. My goal is to boost the adoption of technical products through high-impact, highly effective documentation that is an integral part of the user experience.

Experience

1. Senior Technical Writer

   Braze

   Jan 2026 — Present

   As a Senior Technical Writer, I specialize in writing API and SDK documentation for developer audiences.

Education

• Wizeline Academy

  Certification, Playing with Machine Learning using Python & Jupyter Notebooks

• Illinois Institute of Technology

  Business Administration specialization in Engineering Graphics and Design and CAD, Business Administration/Engineering Graphics

  2011 — 2015

• MIT Professional Education

  Certificate, No Code AI and Machine Learning: Building Data Science Solutions

• DePaul University

  Certificate Data Science for Business, Data Science

  2017 — 2017

• Wizeline Academy

  Technical Writing Certification