Zain K.

Management Consultant @Accenture

London, GB

Supporting a global transformation programme for Soho House, advising senior leadership on redesigning core operations and defining the target operating model to enable sustainable growth across all UK entities.• Led the development of future-state process frameworks spanning commercial, operational, and back-office functions, ensuring alignment of people, process, and technology, driving efficiency gains by ~10–15% through streamlined handoffs and clearer ownership across functions.• Designed and streamlined cross-functional workflows to strengthen integration between revenue streams and improve organisational efficiency.• Facilitated strategy and design workshops with executives and functional leads to assess business performance, capture capability gaps, and prioritise improvement initiatives.• Developed a comprehensive governance and controls framework and role-mapping model to support the implementation of a new shared services structure enhancing control coverage and structure across 50+ roles and 200+ processes. • Led weekly performance reviews for client and internal stakeholders, using data-driven insights to maintain delivery quality, budget control, and adherence to programme milestones.